Club Royale Casino: Responsible Gaming Policy

At Club Royale Casino, we are committed to promoting responsible gaming and ensuring a safe, enjoyable, and fair environment for all our players. We recognize that while gaming can be a fun and entertaining activity, it can also pose risks if not approached responsibly. This Responsible Gaming Policy outlines our commitment to helping players stay in control and providing resources for those who may need assistance.

Our Commitment to Responsible Gaming

  1. Player Protection:

    • We provide tools and features to help players manage their gaming habits, including deposit limits, loss limits, and session reminders.

    • Our platform is designed to prevent underage gambling through strict age verification processes.

  2. Education and Awareness:

    • We offer educational resources to help players understand the risks associated with gambling and how to play responsibly.

    • Information about problem gambling and support organizations is readily available on our website.

  3. Support and Assistance:

    • Our customer support team is trained to assist players who may be experiencing issues with their gaming behavior.

    • We collaborate with professional organizations to provide access to counseling and support services.

Tools for Responsible Gaming

We offer the following tools to help players stay in control:

  1. Deposit Limits:

    • Set daily, weekly, or monthly limits on the amount you can deposit.

  2. Loss Limits:

    • Define the maximum amount you are comfortable losing within a specific timeframe.

  3. Session Reminders:

    • Receive notifications to track the time you spend playing.

  4. Self-Exclusion:

    • Take a break from gaming by self-excluding for a specified period or permanently.

  5. Reality Checks:

    • Get regular reminders of your gameplay duration and spending.

Signs of Problem Gambling

Gambling should always be a form of entertainment, not a way to make money or escape problems. If you or someone you know is experiencing any of the following signs, it may indicate a gambling problem:

  • Spending more money or time on gambling than intended.

  • Chasing losses or borrowing money to gamble.

  • Neglecting responsibilities or relationships due to gambling.

  • Feeling stressed, anxious, or guilty about gambling.

Getting Help

If you believe you may have a gambling problem, help is available. We recommend reaching out to the following organizations for support:

  • Canadian Centre on Substance Use and Addiction (CCSA):
    Website: www.ccssa.ca
    Phone: +1 (613) 235-4048

  • Problem Gambling Institute of Ontario (PGIO):
    Website: www.problemsgambling.ca
    Phone: +1 (416) 599-1999

  • Gamblers Anonymous Canada:
    Website: www.gamblerssanonymous.org
    Phone: +1 (855) 222-5542

Our Role in Responsible Gaming

  • Monitoring and Intervention: We monitor player behavior for signs of problem gambling and may intervene to offer support or restrict access if necessary.

  • Training: Our staff are trained to recognize and respond to issues related to responsible gaming.

  • Collaboration: We work with industry organizations and regulators to promote responsible gaming practices.

Contact Us

If you have any questions about our Responsible Gaming Policy or need assistance, please contact us at:

Club Royale Casino – Play Responsibly, Play Safely.